All Sriff Project formulas are crafted to be universally effective whether you’ve got dry, oily, sensitive, or combination skin. Every product is dermatologist-approved, non-comedogenic, and free from harsh ingredients, so your skin gets the performance without the irritation.

Yes, all Sriff Project products are 100% cruelty-free and vegan. We do not conduct animal testing at any stage of product development, and we ensure that no animal-derived ingredients are used in our formulations. Our commitment to ethical and responsible skincare is a core part of our brand values.

Yes. The cleanser and moisturizer are designed for daily use both morning and evening as part of a consistent skincare routine. The exfoliator should be used 2 to 3 times per week, to avoid over-exfoliation while still keeping your skin smooth and refreshed.

The results from your Sriff Project routine are progressive and designed for sustained efficacy. Our concentrated formulas deliver targeted results without unnecessary harshness.

We advise a phased approach to manage expectations:

Phase 1: Immediate Gratification (Within 24 Hours)
You will immediately feel the difference from the Charcoal Cleanser and the Exfoliating Scrubber. Your skin will feel noticeably smoother, cleaner, and refreshed. This immediate action perfectly primes the skin for hydration.

Phase 2: Short-Term Gains (Within 1 to 2 Weeks)
Consistent application of the Daily Moisturizer will quickly reinforce the skin barrier. You should observe reduced redness, improved hydration levels, and better oil management throughout the day.

Phase 3: Full Skin Cycle Results (After 30 Days)
The full benefits of the 3-step system become fully visible after approximately one complete skin cycle (30 days). At this point, cell turnover is complete. You will see marked improvements in overall skin texture, reduced blemishes, and a more even, healthy complexion.

Our commitment: This is a simple, effective routine. Maintain consistency for the best long-term outcomes.

Yes. Sriff Project products are formulated with high-quality, skin-friendly ingredients and are suitable for all skin types, including sensitive skin. Our formulas are free from harsh chemicals and unnecessary fragrances to minimize the risk of irritation, while still delivering effective results. If you have extremely sensitive skin, we always recommend patch testing before full use.

Our skincare products have natural, fresh scents that are subtle and not too strong, just the right balance for a clean feel.

We want you to love your skincare routine. We offer a 30-day satisfaction guarantee on all products. If you are not completely satisfied with your purchase for any reason, you may return the product within 30 days of delivery for a full refund (minus original shipping costs).

Yes, we can only accept returns on products that are unopened and unused. Due to hygiene and safety standards, once a product (such as a cleanser, moisturizer, or exfoliator has been opened or used, it cannot be returned unless it is defective or caused an allergic reaction.

To initiate a return, please visit our contact page on our website or email our customer support team at [support@sriffproject.com] with your order number. Our team will provide you with a Return Merchandise Authorization (RMA) number and detailed shipping instructions. Please do not send back products without an RMA number.

While rare, if you experience an adverse skin reaction, please stop using the product immediately. Contact our customer support team within 14 days of receiving the product. We may request a photo or doctor's note, and upon confirmation, we will process a full refund or exchange, even if the product has been opened.

We recommend returning the unwanted, unopened product for a full refund and then placing a new order for the item you would prefer. This is the fastest way to ensure you receive the correct item quickly. Please initiate the return through our contact page.

Once your return is received and inspected at our warehouse, your refund will be processed within 5–7 business days. Please note that it may take an additional 3–5 business days for the funds to reflect in your bank or credit card statement, depending on your financial institution.

United States: Free over $75 | Standard $7.95 (5–10 days)

United Kingdom: Free over £60 | Standard £6.95 (3–7 days)

Europe (EU): Free over €70 | Standard €5.95 (3–7 days)
*Includes: AT, BE, FI, FR, DE, IE, IT, NL, ES.

Denmark: Free over 500 kr | Standard 49 kr (3–7 days)

Sweden: Free over 700 kr | Standard 79 kr (3–7 days)

Norway: Free over 800 kr | Standard 89 kr (3–7 days)

Switzerland: Free over CHF 70 | Standard CHF 9.95 (3–7 days)

Canada: Free over $100 CAD | Standard $9 CAD (7–12 days)

Yes, we ship to all P.O. Boxes and military APO/FPO/DPO addresses via USPS. We also service all U.S. Territories, including Puerto Rico, Guam, and the U.S. Virgin Islands. Please note that shipping times for these destinations may be longer than standard domestic delivery estimates.

We typically process orders within 1–2 business days. Once shipped, your package will arrive via Standard Shipping within 3–7 business days. You will receive an email with your tracking number as soon as the order leaves our facility.

Once your order ships, you will receive an email notification containing your tracking number and a link to the carrier's website (usually FedEx, UPS, or USPS). If you created an account with us, you can also log in and view your order status and tracking details there.

If your tracking information shows no movement after 3 business days, please contact us. If the tracking shows your package was delivered but you haven't received it, please check around your property and with neighbors first. If it's still missing, contact us within 7 days of the "delivered" date so we can investigate the issue with the carrier and arrange a replacement if necessary.

Currently, we operate strictly as an e-commerce brand and do not offer local pick-up options. All orders are shipped directly from our distribution center to ensure timely delivery across the world.